F.A.Q.

How long is the voucher valid, and can this be extended?

All vouchers are valid until 1 year after issue. This period of validity can be extended as long as the voucher is still valid. There are costs involved. You can easily arrange an extension yourself. Enter your voucher number at reservation and choose 'change voucher'. After the expiry date, the voucher can no longer be extended.

Can I postpone or cancel the workshop?

Yes, free of charge up to 24 hours before the workshop. After that, costs may be charged, for example because the provider can not book another participants for that period, or costs have already been made.

Is the workshop available on a specific date?

You can see when there is still availability under the workshop. There you can also book directly. The availability is shown in different colors: red (full), yellow (almost full), green (available) or gray (on request). You can make a reservation for days that are 'on request'. The planners do their utmost to schedule you for that day. An overview of all workshops on a certain day can be found in the schedule.

Can I also pay at the location?

Unfortunately, that is not possible. The providers only schedule appointments when prepaid. This is done because of 'no shows'.

I made a reservation, but have not heard anything yet

When making a reservation you received an email with the contact details of the planner. He will contact you within 2 working days to confirm the appointment. For questions about your reservation, contact the planner directly. You have received the contact details by email. You can also request this information by entering your voucher number at reservation. Unfortunately, Funspiration cannot help you with questions about the planning. Please do not come to the location until your reservation is confirmed.

Can I change the voucher after ordering?

Yes this is possible! For example, you can extend the workshop or even choose something completely different. Ideal if you find another workshop more enjoyable. No costs are charged for this, you only have to pay the difference in price. The voucher is not redeemable for money so you will not get a refund when you choose a cheaper product. You can easily arrange it yourself, enter your vouchernumber at reservation and choose 'change voucher'.

Can the workshop also be given in English?

No problem! All colleagues of the providers speak English.

How does ordering work exactly?

Read all about it on our page How it works

What does the voucher look like?

Download this example.

I have a question about a reservation

When making a reservation you received an email with the contact details of the planner. He will contact you within 2 working days to confirm the appointment. For questions about your reservation, contact the planner directly. You have received the contact details by email. You can also request this information by entering your voucher number at reservation. Unfortunately, Funspiration cannot help you with questions about the planning. Please do not come to the location until your reservation is confirmed.

Can I book a workshop for a group?

Of course you are also very welcome with your friends, family or colleagues! Because there is always some custom work involved for groups, you can request a quotation.

How do I use a discount code?

To use a discount code you need to activate it first. After that, you can complete your order: Activate discount code.

What is the minimum age of the participant or passenger?

Take a look at the Specifications section of the workshop of your choice, that is what it says.

My question is not listed here...

You can of course also contact us via chat, e-mail or telephone.
Go to our contact page for this.

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